Shipping and Returns
CONTACT US
Email: customerservice@ariesarise.com
Monday to Friday 10am–5pm gmt
We try to respond to all email enquiries the same day, but we are a small team so it can take up to 24 hours during busy periods.
SHIPPING
UK Orders
£7.50 - DHL Standard delivery 3-4 days.
All orders shipped DHL Express, timed and tracked.
International Orders
All international orders shipped DHL International, timed and tracked.
US shipping £20, 3-7 days.
Worldwide shipping £20-£30, 3-7 days.
Goods shipped from United Kingdom.
Delivered Duty Paid US, Australia, South Korea, New Zealand.
LAST CHRISTMAS SHIPPING DATES:
UK: 19th December before 6pm GMT
EU/Rest of the world: 15th Dec
Shipping Terms and Conditions
• Please refer to our full Terms and Conditions for further information on shipping
RETURNS
You can return items to us for any reason for exchange or refund within 30 days of receipt, provided the items are in original resalable condition.
All orders include a DHL return label.
Please visit our Returns Portal to book a return.
The return cost for a refund using the DHL label provided is £7.50.
Exchanges are returned Free.
For refunds the cost will be deducted from refund amount.
Alternatively, you can choose to return yourself using a different method.
Returns Terms and Conditions
• Please refer to our full Terms and Conditions for further information on returns
PACKAGING
Most orders will be shipped in an Aries branded box with one or two Aries stickers inside.
Complimentary Aries Wrapping Paper with all orders over £150 / $170 / €150 /23000¥